In a rapidly changing competitive environment, Telecom Service Providers are under pressure to introduce new products and services while reducing capital and operational expenditures. Consequently, they are focusing on select, targeted areas delivering high return, including Operation Support Systems (OSS), customer-facing applications and network management.

Service offerings include:

• Business process definition / re-engineering.
• Customization for order decomposition, roll back, order tracking, manual interactions and flexible order workflow.
• Design & development of interface for integration with product catalogue, provisioning, inventory, workforce and other OSS’s.
• Design & development of web interfaces.
• Package implementation.

Time-to-Market rollouts

• End- to-end integration capabilities and application development.
• Package expertise around leading COTS solutions.
• Eminence partners with industry leading COTS produts vendors like Telcordia, Lucent and Axiom for order management solutions.